Guides

Small NDIS providers manage support workers and allied health contractors whose checks, registrations and certificates all expire at different times. Print this page and tick through it for each worker or contractor.

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For each support worker

• NDIS Worker Screening Check. Registered providers need workers in risk assessed roles to hold a clearance. Record the clearance number and expiry, and check it on the NDIS Worker Screening Database. NDIS Commission.
• NDIS worker orientation module. Many providers ask every worker to complete the NDIS Commission's free online module and keep the certificate.
• First aid (HLTAID011) and CPR (HLTAID009). CPR is usually redone every 12 months and first aid every 3 years.
• Working with children check, for anyone supporting children.
• Driver licence and car insurance, for workers who drive participants.
• Vaccinations, where your policies or the setting ask for them, such as flu.
• Any training your registration or policies require, such as manual handling, medication or infection control.

For each allied health or other contractor

• AHPRA registration, for registered practitioners such as physiotherapists, occupational therapists, psychologists and nurses. Renewed every year.
• Professional indemnity insurance.
• Public liability insurance. How to check a certificate of currency.
• ABN, checked on ABN Lookup.
• NDIS Worker Screening Check, if their role is risk assessed.

Keeping it ready for an audit

• Keep every expiry date in one place, not in each coordinator's inbox.
• Ask for renewals a month early, especially CPR and AHPRA.
• Record the date you verified each screening clearance and registration.
• Keep old certificates, so you can show what was current on any day.

Doing it without the spreadsheet

UpToDocs asks each worker and contractor for their documents, reads the expiry dates, and reminds them before anything lapses. When an auditor asks, download one report. See how NDIS and care providers use it.

This checklist is general information. What you need depends on your registration, the supports you provide and your state; check the NDIS Commission's current guidance.

This guide is general information, not legal or insurance advice. Rules differ by state and industry; check with your own adviser or the relevant regulator.